International Family, Adult and Child Enhancement Services (FACES) provides comprehensive, community-based mental health services in a linguistic and culturally appropriate manner for traumatized refugee, asylee, and trafficked children, adults and families. More info.
|Acronyms / Alternate Names||International FACES, IFACES|
|Company||Heartland Alliance Health|
Psychiatric assessment/treatment, individual and family psychotherapy and counseling, group counseling/psychotherapy; individual and group expressive arts therapy; case management; interpretation; outreach and engagement; Case management; access to benefits and entitlements; linkage to primary care and dental services; psychiatric assessment and medication; individual adult and child counseling for trauma and mental illness; family counseling for trauma and mental illness; skills and therapy groups for those with a mental illness or co-occurring substance use disorder; expressive therapies.
|Languages||French, Arabic, Bosnian, Hindi, Lingala, Malay, Malayalam, Swahili, Tamil, Telugu, Urdu, With advanced notice, Heartland Alliance services can be provided in more than 35 different languages.,|
Children, adults and their families are eligible for International FACES if they meet at least two of the following criteria: have refugee or asylee immigration status and have resided less than 60 months in the Unites States, are struggling with traumatic disorders or serious emotional disorders associated with their refugee or asylee status, and/or are seriously mentally ill refugees in need of supportive services and case management.
Children, adults and their families are eligible for International FACES if they meet at least two of the following criteria: (1) Have refugee or asylee status, and have resided fewer than 60 months in the United States, (2) are struggling with traumatic disorders or serious emotional disorders associated with their refugee or asylee status, (3) are refugees who have a serious mental illness who need supportive services and case management.
|Referral / Intake|
No referral necessary. Must meet eligibility criteria.
Contact the Supervisor of Clinical Services at 773-751-4098
|Appointments / Walk-ins|
This program takes appointments. Appointments are required to receive services. This program does not accept walk-ins.
No charge for newly arrived refugees (under 5 years in the US), then sliding scale based on income
|Address||4750 N Sheridan|
Chicago IL 60640
Uptown neighborhood; 2 blocks east of Lawrence CTA Red Line stop or take the #81 Lawrence bus to Lawrence and Sheridan Rd
Monday – Friday
|Contact First Name||Amy|
|Contact Last Name||Dix|
|Contact Position / Job Title||Supervisor, Clinical Operations, IFACES|