Alphabetical List of Programs

AFC / Safe Start

AFC/Safe Start project (formerly known as Medicaid Supportive Housing) targets people who are homeless and have a disabling physical condition, a mental illness or substance use disorder and are high users of Medicaid. Supportive services are designed to coordinate medical in order to improve health, reduce emergency care and optimize stability in the community.


Antonia Community Support Residential

This 16-bed residential program is designed for individuals with a serious mental illness. Supportive, therapeutic services are designed to enhance activities of daily living (ADL) and problem-solving skills, promote independence and dignity, improve satisfaction, and ensure success in community living.


Antonia Safe Haven

Antonia’s Safe Haven is a community housing program for six individuals who are homeless and who suffer from serious mental illness. The program provides low-demand housing and a safe residence for individuals who are difficult to reach and disengaged from services. Staff work to engage participants into housing and services.


Assertive Community Treatment Team

HHO’s ACT team is an interdisciplinary team that has service availability seven days a week and is prepared to carry out a full range of treatment functions.  Participants should expect to be engaged no less than three times a week and as many as 7 times a week


Asset Building – Community Training

Heartland Alliance partners with companies and community-based organizations to provide training and financial education workshops on the following topics: financial coaching, matched savings, credit, consumer protections, tax assistance and education, connection to income support services, etc. The team customizes services for the business to meet the needs of partners. A train-the-trainer model is also available. …


Asset Building – Family Self-Sufficiency

Family Self-Sufficiency (FSS) is a HUD escrow savings program delivered in partnership with the Chicago Housing Authority. FSS enables residents to enroll in the program and save money as their income and rent increase. This five-year asset building program provides an incentive for residents to increase their earned income. Participants also receive individual consultation and …


Asset Building – Matched Savings

Several asset building and matched savings programs are offered including Meet Your Match and the IDEA Initiative. Participants commit to saving money and attending financial education classes to enhance skills and knowledge of financial and asset resources. Additionally, individual consultation services assist participants in identifying and meeting economic stability goals. Some Asset Building programs provide …


Assisted Permanent Housing/HUD 8

The Assisted Permanent Housing Program is a supportive living program for eight individuals who are homeless and who suffer from a serious mental illness who may have a co-occurring substance use disorder. Supportive services are designed to enhance Activities of Daily Living (ADL) and problem solving skills, promote independence and dignity, improve satisfaction and ensure …


Behavioral Health

Outpatient Services goal is to help HHCS housing program participants maintain housing and develop self-sufficiency by providing assessments, substance abuse treatment, and mental health counseling. Services are offered at program offices or within community- or home-based settings.


Benefits and Entitlements

The Benefits and Entitlement team assists participants with navigating public benefits. The program assists individuals with Medicaid, ACA Marketplace, SSI/SSDI, SNAP, and Cash assistance applications. We can assist with Medicare part D plan and Medicare Savings Program. The B&E specialists also help with referrals to disability lawyers and provide education on how to navigate the …


Bridges to Home

Bridges to Home provides permanent housing for individuals or couples with short term supports for people who have HIV or are living with AIDS and are homeless. The program offers case management and other supports for up to 24 months.


Building Stable Communities

The Building Stable Communities (BSC) rapid re-housing program provides 8-24 months of rental assistance and supportive services for single adults and families in their transition from homelessness to permanent housing and self-sufficiency. Participants live throughout Chicago, in scattered-site, privately-owned apartments in their community of choice; the program pays a rental subsidy directly to the landlord, …


Capuchin

Capuchin Apartments provides 38 units of permanent supportive housing to homeless individuals, those with mental illness and the working poor on the Near Northwest Side of Milwaukee. Supportive services are provided by St. Ben’s Community Meal and Guest House of Milwaukee. More information can be found at heartlandalliance.org/housing/our-properties/capuchin-apartments.


Central Referral System Outreach

HHO provides outreach and engagement services to individuals who are chronically homeless and who have been identified as the most vulnerable. The Vulnerability Index is used to identify these individuals based on the presence of live diseases, end-stage renal disease, HIV+/AIDS, age over 60 years, history of cold weather injury, three or more emergency room …


Chicago FarmWorks Transitional Jobs

For many low income communities, good jobs and healthy food are in short supply. To help solve both problems, Heartland Human Care Services (HHCS), in partnership with the City of Chicago, NeighborSpace, and the Greater Chicago Food Depository, operates a 2.6 acre urban farm in Chicago’s East Garfield Park neighborhood. We distribute local produce of …


Community Support / Individual Services

CSI services target adults who are formerly homeless or at risk of homelessness and who suffer from a serious mental illness. Many of the individuals are people who have achieved improved stability and no longer need a higher level of care.


Cross Cultural Interpreting Services

Cross-Cultural Interpreting Services is a language services provider. The program was established in 1996 to improve access to services for Limited-English-Proficiency (LEP) individuals. CCIS was the first program of its kind in Illinois to recruit, assess language skills, and train in the medical interpreting field.


Early Intervention Program

The Early Intervention Program provides comprehensive medical and case management services to people living with HIV/AIDS (PLWHA). Medical case managers provide intensive follow up to ensure that participants meet goals aimed at maintaining healthy, active lifestyles. The medical team provides HIV management and general primary care to PLWHA.


FamilyWorks Bridgeport

FamilyWorks offer comprehensive case management, clinical and employment services for Family Public Housing and Housing Choice Voucher residents through the Chicago Housing Authority (CHA). FamilyWorks’ primary goal is to move families toward self- sufficiency through Clinical Services, Housing Support, Youth Development, Employment and Careers services.


FamilyWorks Englewood

FamilyWorks offer comprehensive case management, clinical and employment services for Family Public Housing and Housing Choice Voucher residents through the Chicago Housing Authority (CHA). FamilyWorks’ primary goal is to move families toward self- sufficiency through Clinical Services, Housing Support, Youth Development, Employment and Careers services.


FamilyWorks Lawndale

FamilyWorks offer comprehensive case management, clinical and employment services for Family Public Housing and Housing Choice Voucher residents through the Chicago Housing Authority (CHA). FamilyWorks’ primary goal is to move families toward self- sufficiency through Clinical Services, Housing Support, Youth Development, Employment and Careers services.


FamilyWorks Roosevelt Square and ABLA

FamilyWorks offer comprehensive case management, clinical and employment services for Family Public Housing and Housing Choice Voucher residents through the Chicago Housing Authority (CHA). FamilyWorks’ primary goal is to move families toward self- sufficiency through Clinical Services, Housing Support, Youth Development, Employment and Careers services.


Freedom from Trafficking

Provides comprehensive services to foreign nationals who have been victims of trafficking. Services range from connecting with pro-bono legal service providers to helping the survivors gain legal benefits by getting them certified by Health and Human Services.


Harvest Commons

Offering 89 supportive studio housings units, this property serves the homeless, those at risk of homelessness and the formerly incarcerated. More information can be found at heartlandalliance.org/housing/our-properties/harvest-commons.


Heartland Health Outreach Health Centers

Located in the Chicago Uptown community at Heartland Health Center – Uptown, HCS provides primary health care, urgent care for oral health, case management, and assistance with applying for benefits and entitlements for people who are experiencing homelessness. This program also provides primary care services at outreach sites where people experiencing homelessness stay throughout the …


Heartland Health Outreach Oral Health Services

Heartland Health Outreach Oral Health offers complete oral health care services. Staff provides regular dental checkups and cleanings as well as fillings, extractions, and other services.


HIV Prevention and PrEP (Pre-Exposure Prophylaxis)

The program provides outreach, health communications/presentations, one-on-one communications, condom distribution and HIV testing and counseling along with linkage to care for those testing positive for HIV, those who have discontinued HIV care, and those interested in initiating PrEP. Additionally, this program provides an evidence-based intevention known as Community PROMISE serving young African-American men who have …


Hollywood House

Hollywood House, 197-unit building and serves independent seniors in Chicago’s Edgewater community. Hollywood House has a number of amenities geared toward improving the quality of life of the residents and their ability to remain independent as long as possible, such as: social clubs, fitness room, media room, residents lobby and multi-purpose room. More information can …


Homeless Prevention

Serves 100–400 households annually, depending on funding availability. Participants must be at risk of homelessness; eligible adults/families are provided one-time financial assistance to resolve the crisis and maintain housing stability (such as a rent payment, utility payment, etc.). They are also provided with one-time case management services and referred out to any other services needed. …


Housing Opportunities for Persons with AIDS Interim Housing

Housing Opportunities for Persons with AIDS (HOPWA) interim housing provides short-term (six months up to a year) housing to people who are homeless or at risk of homelessness. Part of the program is sited in Showalter Residence in Oak Park which can house up to four single adults and one family of up to five …


HUD 10

The Street to Home initiative targeted people who were homeless who resided in public spaces who had a mental illness or substance use disorder. Supportive services are designed to enhance activities of daily living and problem-solving skills, promote independence and dignity, improve satisfaction and ensure success in community living.


Independent Supportive Housing

Participants, who are homeless at entry and who also have at least one disability, are placed into privately owned, scattered-site apartments in the city of Chicago with independent landlords. The program pays a rental subsidy directly to the landlord. Participants are provided with intensive case management, and referrals to other services such as counseling, employment, …


International Family, Adult and Child Enhancement Services

International Family, Adult and Child Enhancement Services (FACES) provides comprehensive, community-based mental health services in a linguistic and culturally appropriate manner for traumatized refugee, asylee, and trafficked children, adults and families. More info.


Jazz on the Boulevard

A mixed-income community developed in partnership with the Chicago Housing Authority and for-profit developers Thrush and Granite. Located in the Kenwood-Oakland community of Chicago, Jazz on the Boulevard contains a mix of 2, 3, and 4 bedroom units; 71 market rate homes for sale, 27 affordable homes and 39 tax credit rental homes. More information …


Karibuni Place

Karibuni Place offers studio and 1 bedroom units in Chicago’s historic Chatham neighborhood. Residents of this 72-unit building are able to take advantage of onsite supportive services provided by Heartland Human Care Services. More information can be found at heartlandalliance.org/housing/our-properties/karibuni-place.


Leland

The Leland is a 137-unit affordable housing development for low-income and formerly homeless, with 50 units of the latter having dual diagnosis of mental health disability and substance abuse. Units sizes include studios and one bedroom. More information can be found at heartlandalliance.org/housing/our-properties/the-leland.


Long Term Rental Assistance – City and Suburban

Long Term Rental Assistance (LTRA) is a supportive permanent housing program for individuals who are homeless and who require supportive services to maintain housing in the community. LTRA units are private single-room occupancy (SRO), studio or one-bedroom units. Rental assistance is provided in conjunction with supportive services offered through case management teams. Supportive services are …


Los Vecinos

Los Vecinos Apartments is a 62-unit permanent supportive housing development in the West Humboldt Park community of Chicago that serves homeless and low-income individuals. Services are provided by Heartland Human Care Services. More information can be found at heartlandalliance.org/housing/our-properties/los-vecinos-apartments.


Mae Suites

Mae Suites are a permanent supportive housing development in Chicago’s Austin neighborhood and has 39 studio units serving homeless individuals. Services are provided by Heartland Human Care Services. More information can be found at heartlandalliance.org/housing/our-properties/mae-suites.


Marjorie Kovler Center

Marjorie Kovler Center helps transform the lives of individuals recovering from the complex consequences of politically-sanctioned torture. Kovler Center provides medical, mental health, and social services; trains and educates locally and globally; and advocates for the end of torture worldwide. More info.


Maskani Place

Maskani Place offers permanent supportive housing for homeless families or those at risk of homelessness. Maskani Place’s 37-units are comprised of 2-, 3-, and 4-bedrooms units. Supportive services are provided by the Salvation Army. The building features an outdoor play space, computer lab, multi-purpose room and garden plots. More information can be found at heartlandalliance.org/housing/our-properties/maskani-place/.


National Immigrant Justice Center

The Heartland Alliance National Immigrant Justice Center (NIJC) is dedicated to ensuring human rights protections and access to justice for all immigrants, refugees, and asylum seekers. NIJC provides direct legal services to and advocates for these populations through policy reform, impact litigation, and public education. With the support of hundreds of pro bono attorneys, NIJC …


Neon

Neon’s youth participants, ages 18-24 at entry, are placed into scattered-site apartments in the city of Chicago with independent landlords. The Neon Youth program pays a rental subsidy directly to the landlord. The participants are provided with case management, clinical counseling, and employment case management, and referrals to other services such as education and legal. …


Opciones Saludables

Provides support and education to young parents though workshops and counseling. Opciones Saludables/Healthy Options ("Opciones"), a program of Heartland Human Care Services (HHCS), began implementation in August 2012. The goal of this program is to improve socio-emotional health outcomes among Latino youth and reduce ethnic and racial health disparities.


Parkway

Providing scarce affordable housing in Chicago’s premier Lakeview neighborhood, Parkway Apartments offers 90 studio and 1-bedroom units. A total of 45 are made affordable with Section 8 Subsidy. More information can be found at heartlandalliance.org/housing/our-properties/parkway-apartments.


PATH

A case management team which provides outreach and linkage to needed services for individuals, who have a serious mental illness and who may have a co-occurring substance use disorder.


Pathways Home Permanent Housing / Pathways Home Safe Have

Pathways Home is a continuum of residential and outpatient services designed to address the needs of homeless adults with serious mental illness and co-occurring substance use disorders. Pathways Home is made up of three component programs: Safe Haven, Permanent house and the outpatient program. The Pathways Home Safe Haven is a community housing program designed …


Prairie Apartments

Prairie Apartments provides 24 studio and one bedroom units of permanent supportive housing to homeless individuals, those with mental illness and the working poor on the Near West Side of Milwaukee. Supportive Services are provided by Guest House of Milwaukee. More information can be found at heartlandalliance.org/housing/our-properties/prairie-apartments.


Refugee Family Services – Adjustment

Refugee Adjustment Services provides case management and mental health supports to refugees and asylees for up to two years. Program staff assist refugees in accessing public benefits, and provide cultural orientation classes, individual therapy and adjustment groups.


Refugee Family Services – Employment

Refugee Employment Services links refugees to employment opportunities, leading them to self-sufficiency.


Refugee Family Services – Resettlement & Placement

Resettlement and Placement resettles refugees from across the world. The program secures safe and affordable housing and provides core case management and financial assistance for 90 days.


Refugee Family Services – Youth

Youth and Family Services partners with recently arrived refugee youth and their families, working together towards empowerment and self-sufficiency. We encourage respect for self and heritage, support advocacy for quality education, and foster healthy reintegration into new communities. Refugee Youth and Family Services provides a continuum of services to refugee youth including K-12 Case Management, …


Refugee Health Programs

RHP services orient newly arriving refugees to the American health care system, build health literacy, and improve access to and use of appropriate health care services and resources. Community-based ethnic health promoters serve as direct links to the refugee communities they represent and function as intermediaries between refugees and staff at resettlement agencies, health screening …


Resource Center

The Resource Center provides outpatient services designed to meet the special needs of people who have mental illness, sometimes combined with addiction issues, and a history of homelessness.


Rethke Terrace

Rethke Terrace offers 60 studio apartments for individuals that are homeless or at risk of being homeless.  25 of the units are for Veterans. The development offers residents a robust set of on-site services to help support their transition to being housed.  Supportive services provided by Heartland Health Outreach. More information can be found at


Roosevelt Square

Roosevelt Square, a mixed income community is in close proximity to the University of Illinois at Chicago, the Illinois Medical District, and the historic Taylor Street neighborhood, offering residents a variety of unit types in 6-flat masonry buildings.  Heartland Housing was one of the developers of this property but does not manage it. More information …


San Miguel

San Miguel Apartments offers 70 units of affordable housing of which 30 of the units are layered with Chicago Housing Authority PRA rental subsidy. The unit mix includes studio, 1 bedroom and 2 bedroom units. San Miguel was one of the first affordable housing developments in the city to target and provide rental assistance for …


Southwest Michigan Opportunity Services

Southwest Michigan Opportunity Services partners with multiple local providers in Southwest Michigan to provide adult education, literacy and GED preparation, asset building and family literacy services to SW Michigan residents.


Summer Youth Employment

Knowing that summer job programs support increased economic security throughout a participant’s lifetime, SYEP has successfully connected youth with non-profit and for-profit employers, Greencorps and DACA/DAPA Community Education. Youth served include CHA residents, refugees, immigrants, justice-involved, and other opportunity youth.


Supportive Housing Services

The Supportive Housing Services program of Heartland Human Care Services provides case management to formerly homeless or at-risk of homelessness residents living in four Heartland Alliance subsidized apartment buildings. The social services program model is designed to assist residents in reaching housing stability and to promote personal growth, well-being and self-sufficiency. Services consist of case …


Supportive Permanent Housing

The Supportive Permanent Housing Program is a community housing program for eighteen individuals who are homeless and who suffer from a serious mental illness who may have a co-occurring substance use disorder. Supportive services are designed to enhance activities of daily living and problem-solving skills, promote independence and dignity, improve satisfaction, and ensure success in …


Supportive Services for Veteran Families

The SSVF program is funded by the United States Department of Veteran Affairs and is administered through Heartland Human Care Services to provide supportive services for low or very low-income veteran families residing in or transitioning to permanent housing. The services are designed to increase the housing stability of veterans and veteran families that are …


Supportive Treatment for Addictions and Recovery Team

HHO offers medication assisted therapy (M.A.T.) for participants struggling with opiate use disorder. This program is especially intended for those with dependence on opiates, such as heroin or prescription medication.


Team Tahoe

Team Tahoe is an integrated healthcare team that serves participants who are high users of medical services; this team is intended for people with chronic medical conditions as well as behavioral health issues, particularly mental health or addiction. The team is comprised of two medical providers, along with a therapist, a mental health clinical practitioner …


Town Hall

Town Hall Apartments, the adaptive re-use of the historic decommissioned Town Hall police station and new construction of a six-story residential building, opened in August 2014.  Its senior residents enjoy bright, modern apartments with floor to ceiling windows, most with dynamic city views (some of Wrigley Field!)  Ideally located for public transit, residents of Town …


Travelers Aid Chicago

Provides crisis intervention, information and social services to travelers and visitors of Chicago’s O’Hare International Airport (ORD). Over 155 Travelers Aid volunteers staff the information desks in O’Hare’s domestic and international terminals and, each year, the volunteers and staff assist almost 900,000 passengers, providing information about both the airport and the Chicago area. Protective Travel …


Tuberculosis Housing and Directly Observed Therapy Tuberculosis Supportive Housing Program

The program serves individuals with active tuberculosis who are homeless at the time of discharge from the hospital. A case manager dedicated to the project is responsible for moving participants into program housing, securing medications and related supplies, providing daily observation to ensure adherence to medications, ensuring continuity of care for tuberculosis and other health …


Violence Recovery Services

Violence Recover Services (VRS) provides a continuum of services to children, adults, seniors and families who have been impacted by domestic violence, sexual assault or abuse, or community violence and trauma.


Vital Bridges Case Management

Vital Bridges Center on Chronic Care’s case management team provides medical and supportive case management services to people living with HIV/AIDS (PLWHA). Case managers link participant sot medical services pertaining to the treatment cascade for HIV. Case managers also provide linkage to psychosocial services, food/nutrition services and other related services that would address the participant’s …


Vital Bridges Food Program

Participants visit Vital Bridges’ grocery centers and select from an array of nutritious foods at no cost to the participant. There are four grocery centers, three in the Chicago neighborhoods on the north, south and west sides and one in the suburb Elk Grove Village. Eligible participants can shop weekly selecting nutritious food equal to …


Vocational & English Language Training

VELT offers four levels of ESL, one-on-one and group tutoring, job readiness, digital literacy, and transitions counseling to English language learners, including refugees and immigrants. Acknowledging the ever-changing demographics of its participants, curricula are frequently updated to meet current needs.


West CHANCE and West CHIP

West Cook Housing Action Network for Choice Endeavors (WCHANCE) and West Cook Housing Initiative Partnership (WCHIP) are scattered-site supportive permanent housing programs located in West Suburban Cook County. They serve individuals who are HIV positive or living with AIDS and who may have other chronic health conditions, including mental illness or substance use disorders. Residents …