Heartland Center for Systems Change

Heartland Center for Systems Change is a program of Heartland Health Outreach and Heartland Alliance. We provide a range of training, consultations, and services focused on enhancing service delivery in social service organizations. Based upon principles supporting evidenced-based and culturally competent practices, HCSC specializes in developing distinctive training, curricula, and services for staff and providers in human care services.

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Cross-Cultural Interpreting Services is a language services provider. The program was established in 1996 to improve access to services for limited-English-proficiency (LEP) individuals. CCIS was the first program of its kind in Illinois to recruit, assess language skills, and train in the medical interpreting field. CCIS provides translation, on-site interpreting, telephonic interpreting, and medical interpreter training.

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Harm reduction offers a spectrum of strategies for managing alcohol use, drug use, and other risky behaviors. It includes approaches that lead to safer use, to moderation, or to abstinence—depending on the individual’s desires and needs. Because the focus is on improving the quality of life, any step that reduces harm to individuals, their loved ones, their community, and society as a whole is embraced and celebrated.

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ICOCE specializes in providing training, consultation, and technical assistance to DASA licensed agencies across several areas, including: Co-Occurring Disorders, HIV/AIDS, Trauma, Prescription Drug Abuse, and Cultural Competence.