Volunteer with Travelers Aid – Heartland Alliance

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Volunteer with TAC


What Do Volunteers Do?

Travelers Aid Chicago volunteers staff the information desks or walk the terminals in O’Hare’s domestic terminals, assisting more than 500,000 passengers each year. Our information desks are the front line, giving those in crisis a place to turn when they need it most.

Volunteers’ time is spent:

  • Walking the terminals, searching for passengers in need
  • Providing direction to lost and confused travelers
  • Sharing information about the airport and Chicago
  • Assisting vulnerable passengers with special escorts on to their next destination


  TAC Volunteer 3
  TAC Volunteer 2  

Why volunteer with Travelers Aid?

As a volunteer with Travelers Aid Chicago, you will join the rans of more than 115 volunteers dedicated to ensuring vulnerable passengers are safe and stable as they travel.

Some of the benefits of volunteering with Travelers Aid:

  • Making a huge impact for passengers who are lost, confused, and possibly in danger
  • Meeting people from around the world
  • Getting to know the ins and outs of one of the busiest airports in the world
  • A social atmosphere with staff and fellow volunteers
  • Multiple appreciation and social events throughout the year
  • Volunteers are trained on airport information, traveling though O’Hare and public transportation basics of Chicago



How do I Volunteer?

Signing up to volunteer is easy!

Please fill out our online application or
call 773-894-2427 or send an email to: