Privacy Policy

Heartland Alliance Online Policies & Privacy Statement is the Web site of Heartland Alliance for Human Needs and Human Rights.  This Web site also includes information about Heartland International Health Centers, Heartland Health Outreach, Heartland Housing, Inc and Heartland Human Care Services.

This Web site contains information about Heartland Alliance’s work and how you can help protect human rights. Heartland Alliance is committed to protecting the privacy of visitors to its Web site. The following outlines our online policies and the ways in which we collect, store, and use personally identifiable information in providing our products and services.

Notice of Proprietary Information

All materials posted on this site are subject to copyrights owned by Heartland Alliance or other individuals or entities. Any reproduction or republication of all or any part of the document found on this site is expressly prohibited, unless authorized by Heartland Alliance or the copyright owner of the material. All other rights are reserved.

The names, trademarks, service marks and logos of Heartland Alliance appearing on this site may not be used in any advertising or affiliation with any product or service, without Heartland Alliance’s prior written permission.

Web Site Disclaimer

Although the Heartland Alliance Web site includes links providing direct access to other internet sites, Heartland Alliance takes no responsibility for the content or information contained on those other sites, and does not exert any editorial or other control over those sites.

Heartland Alliance is providing information and services on the Internet as a benefit and service in furtherance of Heartland Alliance’s mission and makes no representation about the suitability or accuracy of this information for any specific organization or circumstance.

Under no circumstances shall Heartland Alliance be liable for any direct, incidental, special, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials in this site. If you are dissatisfied with any materials in this site or these terms and conditions, your sole and exclusive remedy is to discontinue using or visiting this site.

Information We Collect

Personal Information

Heartland Alliance collects personal information only with your explicit consent. On the Web site, this information is collected via sign up forms, questionnaires, event registrations and donation forms.

Aggregate Information

Heartland Alliance collects aggregate information via IP address and computer settings. This information is not tied to your personal account and is only used to improve the Web site and provide content based on audience preferences.

Information We Do Not Collect

Health Insurance Portability and Accountability Act (HIPAA)

To protect your medical privacy, Heartland Alliance does not collect any personal medical information via this Web site.


In compliance with federal regulations, Heartland Alliance does not accept personal information from users under the age of 13. For families interested in participating in our gift catalog Web site (, parents should complete the online transaction, including entering name, address and credit card information.

Submissions with Explicit Language, Hate Speech

Heartland Alliance reserves the right to maintain control over the content of its Web site. Heartland Alliance will not accept Web site submissions that contain content that could be considered discriminatory, offensive, obscene, threatening, harassing, intimidating, or disruptive to any person.

How We Collect the Information


When you register on this Web site, we might store some information on your computer in the form of a “cookie” (i.e. a small piece of text that stores information on your browser in your computers hard drive) or similar file.  We do this to analyze the effectiveness of the Web site, make it possible for you to keep track of items you wish to purchase on our Web site, deliver to you content that is specific to your interests, and/or to eliminate the need to re-enter all your registration data at each connection. 


We transmit all personal information using Secure Socket Layer (SSL) technology.  SSL encrypts your information during transmission. Credit card information is not stored online.

Information downloaded from the Web site by Heartland Alliance staff is encrypted over SSL and within a company firewall.

How We Use the Information

Heartland Alliance uses the information you provide to:

  • Send you email communications about Heartland Alliance news, events and or action alerts
  • Customize the content on our Web site to reflect your expressed interests
  • Process your online donation, event registration or purchase
  • Transmit your information request to the appropriate Heartland Alliance staff member

Third Party Access

Heartland Alliance will only disclose your information to third parties for the following reasons: credit card processing for online giving and online purchases, as required by law or with your explicit consent. Heartland Alliance will not sell your information.

Commercial Uses

Heartland Alliance will not use your information for any commercial purposes.


HMIS Privacy Practices

Heartland Alliance adheres to HUD posting standards regarding HMIS privacy practices. To download our HMIS Privacy Practices Notice (pdf), click here.


How to Manage Your Account

How to Manage Your Online Account

You have complete control over what email communications you receive from Heartland Alliance. To manage your online subscriptions and interests, including unsubscribing or opting out of specific communications, visit our Profile Management center.

How to Opt Out of Direct Mail

We will occasionally send you postal mail with updates about Heartland Alliance services.  To opt out of direct mail from Heartland Alliance, contact

If You Have Questions About this Privacy Policy

Contact us via

Postal Mail:
Marketing and Communications
Heartland Alliance for Human Needs and Human Rights
208 S LaSalle, Ste 1300
Chicago IL 60604


This Privacy Policy Was Last Updated On:

December 6, 2012