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The SSVF program is funded by the United States Department of Veteran Affairs and is administered through Heartland Human Care Services to provide supportive services for low or very low-income veteran families residing in or transitioning to permanent housing.  These services are designed to increase the housing stability of veteran families that are at-risk of or experiencing homelessness.



Services Offered:
  • Housing stability case management and housing location and inspection
  • Emergency financial assistance to acquire or maintain permanent housing
  • Tenant rights and responsibilities education and support
  • Asset development and financial literacy
  • Job readiness and employment placement services
  • Referral for health care, daily living, wellness, transportation, legal, and child care services

   
Eligibility Criteria:

• Reside in the City of Chicago
• Have a household income less than 30% of the Area Median income (AMI)
• Member of a veteran family (single individual or multi-person household)

• AND meet one of the following criteria:

  • At risk of losing permanent housing within 14 days (i.e. possess an eviction notice or scheduled eviction court date)
  • Residing in a “doubled up” situation and be able to provide a notarized letter from lease holder that states need to vacate unit within 14 days
  • Residing in housing that is not meant for human habitation (i.e. park, street, condemned housing)
  • Fleeing or attempting to flee domestic violence

   
Fees:
   
Applying for Services:

• For more information or to complete a screening, contact 311 and ask for “short term help.

   
Referral and Intake:

• The following documentation is required to enroll in SSVF:

  • Photo I.D.
  • DD-214 Form that shows discharge status (SSVF cannot serve individuals with a dishonorable discharge status)
  • Proof of any household income
  • Housing payment receipts (if currently housed)
  • Copies of lease or landlord agreement (if currently housed)
  • Social security cards of family members
  • Birth certificates of dependent children



   
Contact Information:

Phone number: 773.728.5960 – dial the operator

Fax number: 773.728.4907

E-mail address: SSVF@heartlandalliance.org

   
Address:

4411 N. Ravenswood Ave
Chicago, IL 60640

Ravenswood neighborhood

   
Directions:

One block east of the Montrose CTA brown line stop or take the #78 bus to Montrose/Ravenswood.

   
Hours:

• Monday – Friday 8:30 a.m. – 5 p.m.
• Saturday and Sunday - closed

   
Languages:

Spanish and English

   
Appointments:
   
Walk In Accepted: This program does not accept walk-ins.
   
Program Aliases:

SSVF

   
Additional Information:

Map