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Outpatient Mental Health and Addiction Services for People Who Are Homeless

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Outpatient Mental Health and Addiction Services for People Who Are Homeless targets individuals who are living in shelters or on the street and who have a serious mental illness and, often, a co-occurring substance use disorder. We offer a continuum of services, most located in Uptown, that include outreach and engagement; Community Support teams that provide mental health treatment while helping individuals access housing and other supports; a day program that offers skill building groups, integrated dual disorder treatment, lunch, and social opportunities; psychiatric assessment and medication; and linkages to other supportive services.



Services Offered:
  • Outreach to and engagement with those who are homeless
  • Case management
  • Access to benefits and entitlements
  • Linkages to housing services
  • Linkages to primary care and dental services
  • Psychiatric assessment and medication
  • Skills and therapy groups for those with a mental illness or dual disorder
  • Drop-in center with lunch provided
  • Vocational services
   
Eligibility Criteria:
  • Must be 18 or older
  • Must be homeless
  • Must have a serious mental illness; may also have a substance use disorder
   
Fees:

Sliding scale based on income.

   
Applying for Services:

Contact 773.751.4103 to apply for services.

   
Referral and Intake:

Be sure that the individual meets all of the eligibility criteria described above.

   
Contact Information:

Phone: 773.751.4103
Fax: 773.751.4174
E-mail: outpatientmhas@heartlandalliance.org

   
Address:

4750 North Sheridan Road
Suite 500
Chicago IL 60640

   
Directions:

Uptown neighborhood

Two blocks east of Lawrence CTA Red Line stop, or take the #81 Lawrence bus to Lawrence and Sheridan Road.

   
Hours:

Outpatient services staff are available from 8:30 a.m. to 5 p.m., Monday-Friday. 

The day program runs from 9 a.m. - 2 p.m. daily.

The Community Support teams spend 60 percent of their time off-site, meeting participants in the community.  Walk-ins are not permitted; see below for information on applying for services.

   
Languages:

With advanced notice, Heartland Alliance services can be provided in more than 35 different languages.

   
Appointments:

No walk-ins. Contact the program at 773.751.4103 to verify eligibility and to coordinate intake or initial contact with the outreach team.

   
Walk In Accepted: This program does not accept walk-ins.
   
Program Aliases:
  • Community Support teams
  • PSR
  • Psychosocial Rehab
  • Shelter Linkage
  • Streets to Home
   
Additional Information:

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