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Applying Online: Technological Innovation for Income Support Programs in Four States

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A range of income supports exist for low-income individuals and families to help lift them out of poverty and to support their work efforts. These programs encourage and reward work and help compensate for the inability of wages and cash assistance to cover basic costs of living. Yet these supports, including Food Stamps, State Children's Health Insurance Program (SCHIP), and Child Care Subsidies, are underutilized in most states.

Technological innovations offer tools for improving access to income supports for those who are eligible. These tools include websites for online screening of eligibility, online applications, and submission and storage of supporting documents in an electronic format.

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