Cross-Cultural
Interpreting Services (CCIS)

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Cross-Cultural Interpreting Services
Eliminating barriers through communication

“CCIS consistently provides us with qualified professional interpreters. Their knowledge and expertise keep them well ahead of the competition.”
Suzette Flores, Legal Assistance Foundation

Responding to the challenges of diversity.

Chicago’s increasingly diverse communities provide a special challenge to professionals serving clients with limited English language skills. While these individuals require open and easy access to a wide spectrum of health care, legal, business, financial, community, and social service organizations, language barriers often complicate delivery of services.

Cross-Cultural Interpreting Services (CCIS), a program of Heartland Alliance, was established in 1996 to improve access to services for the Limited-English-Proficient (LEP) client. As the first program of its kind in Illinois to recruit, assess, and train individuals in the field of interpretation, CCIS has built a reputation for state-of-the-art cross-cultural interpretation.